Returns & Exchanges
At FINESSE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Items must be in their original condition to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Select your preferred return method and download the prepaid shipping label provided by our system, then print it at home.
Pack Your Items
Securely place your items in their original packaging, ensuring all tags are intact, and affix the shipping label to the outside of the box.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing