Frequently Asked Questions
Everything you need to know about shopping with FINESSE.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale for hygiene reasons.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate various styles, we recommend checking the specific measurements for each garment to ensure the perfect fit.
Can I change or cancel my order after it's placed?
Our team processes orders quickly to get them to you as soon as possible. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, FINESSE ships worldwide. Customs duties and taxes are calculated at checkout for most countries to ensure a smooth delivery process without hidden fees.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.